Frequently Asked Questions
1-) How long does it take for the products to be delivered to us?
All of your products are delivered to you in full within 24-48 hours after confirming your order.
2-) How can we have information about our orders?
After you log in through the system, you can view your current orders and their status by going to My Account > My Past Orders. In addition, you will be informed directly when the status of your order is updated.
3-) How can we get more information about your products?
We have tried to create as rich a content as possible about our products on our site. Almost all features have been added. However, you can contact us directly for any additional questions or concerns.
4-) How can we provide targo tracking of our orders?
After logging into your account through our system, you can go to My Account > My Past Orders to get information about the status of your order or you can access the cargo tracking information of your order in the same area.
5-) What kind of security measures are provided in the infrastructure?
Our e-commerce site primarily has an SSL Security certificate. As an extra, CDN & Firewall services are enabled. We always prefer up-to-date software and infrastructure versions. Error records are checked regularly, just in case. In this context, we always offer you a peaceful and safe shopping experience.